Mid-sized Electrical Services Company
- Clients: Mid-sized Electrical Services Company
- Project Type: Job Management Portal
- Impact Reduced job assignment delays by 60%
The Challenge Of the Project
The client, a mid-sized electrical services company, was struggling with inefficient manual job tracking methods. These outdated systems led to frequent miscommunication between technicians, delayed job updates, and a lack of real-time visibility for supervisors and managers. This negatively impacted overall productivity and customer satisfaction.
Solutions
We built a centralized, web-based job management portal tailored for the client’s workflow. The portal enabled job creation, assignment, and progress tracking in one unified system. It also featured custom dashboards for different user roles—technicians, supervisors, and managers—ensuring secure, role-based access and real-time updates.
Impact
The implementation of the job management portal brought measurable improvements:
- Reduced job assignment delays by 60%
- Enhanced operational visibility across teams
- Boosted communication and accountability with role-specific dashboards